Privacy

Privacy policy

What this website collects, and what it doesn't.

Effective November 12, 2026

Who we are

This website is run by Switchback MES, LLC, an Oregon limited liability company ("Switchback", "we"). Questions about this policy go to info@switchbackops.com.

What we collect

We collect what you choose to send us: your name, company, email address, phone number and anything you write when you email us or request a demo.

Our hosting provider, Cloudflare, keeps standard server logs such as IP address, browser type and the pages requested, to deliver the site and protect it from abuse.

What we don't do

  • This website sets no advertising or tracking cookies.
  • We don't sell or rent your information.
  • We don't share it with anyone except the service providers that help us run the business, such as our hosting and email providers.

How we use it

We use what you send us to reply to you, arrange demos, and talk with you about our software and services.

How long we keep it

We keep correspondence for as long as it's useful for the conversation or required for our business records, then delete it.

Your choices

Email us to see, correct or delete the information we hold about you. We'll respond within a reasonable time.

Customer data in the product

This policy covers this website. Data that customers store in the Switchback product is governed by each customer's agreement with us.

Changes

If this policy changes, we'll post the new version here with a new effective date.